Privacy Policy

Last updated: September 1, 2025

RoastrAI ("we", "us", "our") cares about your privacy. This Privacy Policy explains what personal information we collect, how we use and share it, and your rights in relation to that data.

1. Information We Collect

1.1 Information you provide

• Email address and name when you register.
• Profile and billing information for paid plans.
• User Content (text, images) you upload or submit for roast generation.
• Communications you send to us (support requests, feedback).

1.2 Information collected automatically

• Usage data (features used, number of roasts generated, timestamps).
• Device and browser information (IP address, user agent, screen size).
• Cookies and similar technologies to improve the Service.

2. How We Use Your Data

• To provide, operate and improve the Service.
• To authenticate and manage your account.
• To process payments and prevent fraud.
• To analyze usage and trends for product development.
• To respond to your requests and provide customer support.

3. Legal Basis for Processing (where applicable)

Where required by law, we rely on one or more of the following legal bases: your consent, performance of a contract, legitimate interests (e.g., improving our Service), or compliance with legal obligations.

4. Sharing & Disclosure

• Service providers: We share data with third-party providers who perform services for us (e.g., authentication, hosting, payments, AI providers). These providers only process data as needed to perform their services.
• Legal requests: We may disclose information to comply with laws, respond to subpoenas, or protect rights and safety.
• Business transfers: If we are involved in a merger, acquisition, or asset sale, user information may be transferred.

5. Data Retention

We retain personal data as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Usage logs and generated content may be retained for a period required to maintain, improve, and secure the Service.

6. Security

We take reasonable administrative, technical and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

7. International Transfers

Our systems and service providers may store or process your information in countries outside your country of residence. By using the Service and providing your information you consent to such transfers.

8. Your Choices & Rights

Depending on your jurisdiction, you may have rights including access, correction, deletion, portability, restriction of processing, and the right to object. To exercise your rights, contact us at the address below. We may need to verify your identity before responding to requests.

9. Cookies & Tracking

We use cookies, local storage and similar technologies to provide the Service, remember preferences, and analyze usage. You can control or disable cookies through your browser settings, but blocking cookies may affect functionality.

10. Children

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

11. Third-Party Links

Our Service may contain links to third-party sites. We are not responsible for the privacy practices or content of third parties.

12. Changes to This Policy

We may update this Policy from time to time. If changes are material, we will provide notice through the Service or via email. Continued use after changes constitutes acceptance of the updated Policy.

13. Contact

For privacy-related questions or to exercise your rights, contact us at founder@roastrai.com.